The Changing World of Digital Marketing
Social media and digital marketing are in a major upheaval at the moment. Influencers are being deplatformed, websites suddenly shut down, emails blocked.
How are you going to reach your followers if your accounts are blocked or shut down entirely? What if your email provider blocks your content. I wrote about this over a year ago but I didnāt imagine this would be how it would transpire.
Itās time to start thinking outside of the box if youāre going to survive.
Email Marketing
- Build your email lists! Iāve preached this for a while now. Never did I think social media would blow up the way it is right now, but here we are. If you havenāt started building alternative means of communicating with your followers, do it now.
- Email Content - Be brief. Be cautious about how much content you put in your email blast to readers. Post a catchy title and a brief blurb and link them to your blog/website content. That way they can scroll through a smaller amount of content and tune into what interests them.
- Email Content - Watch your words. Email marketing companies are watching for content in eblasts that doesnāt suit their approved topic of conversation (community standards or guidelines). If you include brief snippets of content, they canāt really argue with (read censor) you.
- Use a reputable email service. Do not email straight from your email account! Youāll be blocked for sure if you do that. Iāve long been a fan of Constant Contact and MailChimp but Iāve got growing concerns with using them. Iāll do some research on alternatives and report back. Until then, be discerning about the content thatās in your eblast.
Website Hosting & Management
Iāve written about this as well. Itās important to have quality, reliable, fast hosting. Google especially likes that, which benefits your website rankings. Right now Iām not sure I really care what Google likes to be honest.
What worries me right now is that the tech firms have the ability to pull down websites. Iām not sure the smaller hosting companies will engage with this behavior, but I wouldnāt put it past the larger ones for a minute.
That said, Iām leery of the big hosting companies. As I write this, Parler was taken down from its platform and removed from the app stores. Other websites have been shut down as well.
If youāve worked with me before, you know that I am not a fan of Go Daddy. They do a great job of marketing themselves, but they nickel and dime you to death for less than stellar performance in my opinion.
The first thing you need to do ā really you should be doing this anyway ā is to back up your website as frequently as you update it. Or basically back up the content you donāt want to lose. I work with a lot of small business websites and this usually doesnāt cross their minds.
Back up your data to a cloud service and to your local machine (select the email option). Donāt save to the server that the site is hosted on because if thatās gone, the back up is gone. Think about backing up your computer at home to disks that you store in a desk drawer. If the house burns down, you lose not only the computer, but the back ups as well. That came from a conversation with my momā¦
The other thing thatās concerning to me right now is email. Gmail sees your email content. Itās all on their server and believe me they can and do see it. This is also true if you use email through your web hosting service. Itās on their servers and yes they can see it. Google, yes Google, āGmail spying on your emailā.
If youāre truly worried about censorship and being shut down, I would consider finding an alternative email service. My suggestion here would be to avoid Gmail and the other large hosting providers. Cybernews just posted an article on this very subject - Best Alternatives to Gmail to Protect Your Privacy
Also, do not host your email with the same provider that your website is on. If nothing more, if your website goes down because of a technical issue with the hosting provider, your email is down too. No ability to communicate with your clients. Never good.
Text Messaging
A lot of influencers have added text messaging as a means to reach their followers. Itās either a short blurb or a link to their latest post and itās proving to be highly effective. Gary V, Ed Mylett and others started doing this about a year ago. If they're doing it, it must be effective, right? Itās also a good communication alternative if your website and email are down. Another topic for me to do some digging into! Iāll report back.
Alternative Social Media Platforms
GAB.com: Iām checking this one out. I just downloaded their Dissenter Browser in addition to their app. Their server has been overwhelmed with new followers so itās slow to respond. Give them some time to adjust.
Parler: Theyāve been booted from the internet for the time being. CEO John Matze said that he didnāt know if they would return. āIt could be never. We donāt know yet,ā Matze said in an interview with the New York Post. Theyāve filed lawsuits; weāll wait and see.
Paper! I know itās expensive and not as eco-friendly but think about going back to a printed newsletter and snail mail!
If youāre doubtful about whatās going on, Iāll leave you with this:
GoDaddy removed @ar15com from their servers without warning. They are now operating off of a backup site. AR15.com is a firearm community and gathering place for firearm enthusiasts of all types. Disclaimer: I have not dug into the content that is on their site. My point of mentioning this one is that they were taken down without notice or recourse. It could be your website too.
Amazon removed Parler from itās hosting service; Apple and Google followed suit by removing them from their respective app stores.
MailChimp blocked the Virginia Citizens Defense League from putting out VA alerts to their subscribers.
One of my cousins tried to sign up for Gab. Google blocked the email confirmation to his gmail account. Gab had also previously been removed from the Google Play Store and rejected from the Apple App Store.
These are just the ones Iāve read about in the past couple of days; Iām sure there are plenty more. Iāve heard countless people say theyāve had posts removed from their Instagram stories and others who have been in Facebook jail. YouTube is also in the mix of removing content that it doesnāt approve (remember theyāre owned by Google). It serves as a reminder to the power of Big Tech and the impact that it can have on what we see.
To this end, I do not support violent and hateful speech, period. I did not write this post to endorse platforms that do support it. I merely want to bring to your attention the situation at hand, how to avoid being deplatformed and how to reach your followers if you are. Big Tech has a lot of control over what we do and what we see. Do not ignore that. If you donāt believe me, watch the movie āThe Social Dilemmaā.
Be safe and be kind friends.
To learn more about how to manage your marketing strategies, subscribe to my newsletter and follow me!
Best,
Laura Nowak Brown
aka The West Coast Cyber Chick
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digital marketing do-it-yourself email marketing online marketing small business